Privacy Policy

This Privacy Policy explains how Bol Bihar Bol (“we”, “us”, “our”) collects, uses, and safeguards your personal information when you use our Pan-India community engagement platform.

1. User Consent

By registering with Bol Bihar Bol and opting in to receive notifications, you provide explicit consent to receive event updates, organization announcements, and community notifications through Google RCS, SMS, WhatsApp, or email. Your consent is voluntary, revocable, and specific to the categories of communication you have selected.

2. Opt-In Communication

All messages are sent only to users who have explicitly opted in. At the time of registration you may choose which categories of updates you wish to receive — for example, community events, volunteer opportunities, educational programs, health awareness, or organization announcements.

3. Opt-Out Process

You may opt out of any or all communications at any time. Every message includes an opt-out option, and you can also update your preferences by contacting our support team via the Contact page. Opt-out requests are honoured promptly.

4. Information Collection

We collect information you voluntarily provide when you register, contact us, or subscribe to updates. This may include your name, email address, phone number, location (city/state), organization affiliation, subscription preferences, and message content.

5. Information Usage

Your information is used to deliver the communications you have opted in to receive, respond to your inquiries, coordinate community engagement, improve our services, and comply with legal obligations. We do not sell your personal information.

6. Data Protection

We implement reasonable technical, administrative, and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we take strong security precautions, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies

Our website may use cookies and similar technologies to remember your preferences, analyse platform usage, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect certain functionality.

8. User Rights

You have the right to access, correct, or delete your personal information, to withdraw consent at any time, to opt out of marketing communications, and to request information about how your data is being used. To exercise these rights, please contact us via our Contact page.

9. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (such as messaging infrastructure partners including Google RCS Business Messaging, SMS carriers, and WhatsApp) strictly to deliver the communications you have opted in to receive, subject to appropriate confidentiality and data-protection obligations.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

11. Contact Information

For any questions about this Privacy Policy, or to exercise your rights, please reach out via our Contact page.